Privacy & Cookie Policy

Privacy Policy

  1. Overview

At Woodfield Language Services Limited we pride ourselves on our respect for your privacy. When providing Woodfield Language Services Limited with personal information, please be assured that it is only used in relevance to our website and will not be sold, reused, rented, disclosed or loaned to any third parties.

This Privacy Policy sets out how Woodfield Language Services Limited uses and protects any information that you give us when you use this website. Please read the following carefully to understand the personal information we hold about you and how we use your information. The data controller of the personal information referred to in this Privacy Policy is Woodfield Language Services Limited of Valley View, Town Street, Rawdon LS19 6QL and with company number 8941949.

Woodfield Language Services Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

  1. Information we collect

We may collect the following information when you browse our website and/or submit a quotation request through our website:

Your name
Contact information including email address and telephone number
Demographic information such as postcode, preferences and interests

We do not request any Sensitive Data from you. Sensitive data means data that includes details about your race or ethnicity, information about your health, genetic and biometric data, sex life, sexual orientation, political opinions, religious or philosophical beliefs, and trade union membership. We do not collect any information about criminal convictions. However, we recognise that you may provide us with content for translation that contains Sensitive Data and/or information about criminal convictions and offences.

  1. How we use your personal information

Our reasoning for collecting and using the personal information described above will depend on the specific context in which we collect it. We will normally collect personal information from you only where we need the personal information to perform a contract with you, where the processing is in our legitimate interests or where we have your consent to do so.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

  1. How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

When you visit www.woodfieldlanguageservices.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Social Plugins: Third-party social sharing buttons and plugins for sites such as Facebook, YouTube, Twitter, Google+ and Tumblr may use cookies to collect anonymous (browser type, location, page views) usage information.

  1. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

  1. Controlling your personal information

The GDPR provides the following rights for individuals:

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automated decision making and profiling.
  9. The right to lodge a complaint with a supervisory authority

For further information relating to your individual rights under GDPR, refer to the Information Commissioner’s Office (ICO) website https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights

If you would like to exercise any of these rights, please email your request to our GDPR Project Manager, Claire Woodfield at hello@woodfieldlanguageservices.co.uk

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